Roseville Roofing: Article About Roofing Emergency Calls
Severe weather or roofing defects can create emergencies any time of year. Roseville roofing professionals are equipped to quote and repair an emergency, but homeowners should understand the protocol before an issue arises. When an emergency does occur, homeowners will automatically react by contacting professionals, knowing exactly what to expect with a calm demeanor.
As soon as an emergency occurs, contact a contractor's hotline. Roofers usually have a dedicated line for emergencies only. They're often manned with a call service or answering machine. State the problem as clearly as possible so contractors understand the situation. Leave the homeowner's name, phone number and address with the call too. If homeowners have a service contract with the roofer, offer the account number to make the emergency call even more streamlined. Both homeowners and contractors don't want to waste time during emergencies.
Reputable contractors will call back or visit the property within 24 hours. When professionals call homeowners, they'll ask for more details and provide some solutions to curb the emergency's damage on the structure. Contractors may ask residents to use buckets or tarps in some areas, for instance, but they'll never suggest for anyone to traverse the roof. Only professionals should venture up on the roof when conditions aren't critically dangerous.
The roofing experts at Allstate Roofing of Roseville CA can assist you with any questions regarding storm damage or gutters.
As professionals arrive at the property, they'll estimate the entire damaged area. If the emergency call is a relatively simple repair, contractors might fix it immediately. All estimates from reputable contractors are normally free, but they would require an approval on a repair if charges are incurred. Major repair projects usually require more manpower, so contractors must schedule a day to come out with a crew for big damage issues.
If water actively entered the home, roofers may also suggest a damage restoration company. From water removal to mold remediation, these companies repair the interior as roofers fix the deck and shingles. Neglected stains and indoor water puddles only grow into larger problems, creating perfect habitats for mold, algae or mildew.
Ideally, homeowners should contract with a trusted roofer well before any emergencies occur. When professionals are familiar with a property, they can ascertain an emergency situation faster than a brand new customer's home. Service contracts between professionals and homeowners mean that roofers are on site at least once a year to combat any potential problem areas. Emergencies may be limited or avoided altogether when roofers are consistently repairing and verifying a home's structural stability.